1. AJ Hackett Macau Tower

Following our brand-building effort on WeChat and Weibo previously, we’ve helped the bungee and adventure sports operator to launch an account on popular live-streaming app TikTok, achieving up to 1.9 million exposures. Besides ad promotions, we’ve been managing the daily postings of the TikTok account, including video editing and KOL collaborations.

We also helped AJ Hackett launch a mini-program, a sub-application on WeChat to drive a higher conversion rate. Users can now purchase tickets using WeChat Pay on mobile, play games and learn more about bungee jumping within WeChat without having to be directed elsewhere.

2. Cigna

The insurance brand redefined its lead generation strategy by using Facebook ads to direct traffic to both its official site and the Cigna Smart Health lifestyle blog. Another approach involved using Facebook retargeting to display ads to consumers who have previously visited Cigna’s websites. The team also tapped into Facebook’s lookalike audience function to reach new audience using existing audience data.

Besides social media, our omnichannel marketing approach for Cigna includes the monthly e-newsletters to distribute content from the Smart Health blog.

3. uSMART Securities

In September, online securities brokerage uSMART banks on a holistic online strategy for its full-scale brand launch campaign targeting young adults. Facebook blog posts are used to educate its audience about investment, its brand and product offering. Facebook retargeting has also been implemented at later stages to boost conversion for website visitors.

For search, we’ve been improving uSMART’s SEO organic ranking on search engine results. A/B testing is also carried out for SEM in tandem to optimize ad results.

4. SQM

Real estate agents SQM Global Properties targeted prospective property buyers who are looking for information on digital channels as opposed to traditional print ads and trade shows. The online strategy encompassed SEO, media placement and geo-targeting. SQM also utilized social media and messaging apps such as Facebook Messenger and WhatsApp for Business functions to engage with buyers.

5. Meraas

Targeting Chinese audience, we helped Dubai-based conglomerate Meraas launch a series of splash ads across 60 online platforms including Tik Tok, Baidu, WPS and SelfieCity for a giveaway contest, promoting UAE as a travel destination and a great place to live and work. The campaign has garnered fantastic results, generating over 10 million impressions and 2 million click-through rates.

6. KATE

Going beyond social media content creation, the Japanese makeup brand rolled out a geo-targeting campaign to promote a special event in March. Location-based ads are more personalized, relevant and thereby leading to a higher conversion rate.

Moreover, we collaborated with one of the most popular online magazines for young women in Hong Kong for a product launch campaign with a professional model shoot.

7. KURZ

German hot stamping technology brand KURZ launched a Chinese New Year red packet giveaway campaign on WeChat that incorporated the hong bao (red packet) and shaking trigger functions of the platform. We developed a festive-themed H5 page for Kurz using interactive graphics and videos for users to share on WeChat moments. The H5 feature allows data tracking and includes several performance indicators such as views and frequency of interactions.

8. McCafé

McCafé launched a geo-targeting campaign across key business districts in Hong Kong to push ads to mobile users, closing the gap between online and offline channels. The consumer data collected provides insights on shopping behavior and the best time to push the ads.

The second phase of the campaign involved Facebook push notifications on sales to the IDs captured from geo-targeting. A/B testing was conducted to boost click-through rates and ROI through better user experience (UX).

9. Galaxy Macau

We’ve worked with the world-class casino resort in developing a powerful loyalty app with superior UX, serving a range of target groups across all stages in the customer journey. Since 2017, our UX team has been coordinating the project from initial user research, design, prototyping, app launch to ongoing maintenance and feature updates until today. The next phase of the project will kick start in early 2020.

10. Pilot

Pilot intends to create some brand differentiation for itself to foster top of the mind awareness. We carried out a series of rebranding exercise for Pilot’s product lines across its owned media through Facebook. The campaign generated significant brand mentions and share of voice across earned media to help Pilot build its digital presence.

What is geo-targeting

Location-based technology – namely location data, geo-targeting and geofilters – is opening up a world of possibilities for marketers. Yet it is also complicated as new capabilities and use cases seem to emerge every day. With the goal of breaking down some of the most important “geo” concepts to provide a better understanding of the basics and a jumping off point for exploring how far the power of location may take us.

What does geo-targeting mean?

Geo-targeting is the practice of delivering content to users based on their geographic locations. This can be done on the city via IP address or device ID or even through GPS signals and geo-fencing.

Marketers geotarget users on their mobile devices, making it easier to deliver relevant and engaging ad content. The idea is that the more relevant an ad or offer is, the more likely it is to drive sales up sharply for businesses.

How does geo-targeting apply?

The central idea behind geo-targeting is that understanding consumer real-time. Location helps marketers achieve an ultimate goal of delivering the right message to precisely the right people at exactly the right time.

Geo-targeting doesn’t have to be solely based on a consumer’s real-time location. Locations or businesses a customer has visited recently can maker marketers accurately predict their interests and intent and therefore adding targeting based on their location can be essential to delivering a captivating message.

For NDN Group, we have worked with McCafé – owned by Mcdonald’s – that piloted coffee delivery service in Hong Kong, exclusively available on the McCafé App. We have helped McCafé to launch a large-scale advertising campaign on social media with geo-targeting, an advertising effort combining online and offline technology based on geographic location.

We have activated seamless touch points in specific areas in Hong Kong to identify target audience in three core business districts – Central, Causeway Bay, and Quarry Bay. Seamless touch points were placed at all the McCafé branches in the above locations, plus some of the nearby commercial buildings and competitor stores, gaining more data on insightful analysis over competitors and mapping out ads campaigns. Whenever someone carrying a mobile device passes by one of the touchpoints, anonymized data of that device will be captured instantly. We’ve captured over 500,000 device ID. Then we pushed McCafé offer “Buy 4 coffee, get 2 free” via Facebook to target audience. We have also conducted A/B testing to maximize ROI and to refine our creative designs and improve user experience.

Meanwhile, we have worked with fast food franchise Subway on the promotion of Everyday Value, a combo launched to compete with fellow fast food chain’s meal set deals. With some 20 stores in Hong Kong, Subway was set for an effective online campaign that reached out to the right customers in the right place with the help of geo-targeting. 

We have activated seamless touch points at 18 of Subway stores and some of its nearby competitor brick and mortar stores, collecting anonymised data from the mobile phones of visitors every day. This system effectively identifies potential customers and classifies them into different segments, allowing us to re-target ads on Google Display Network, Facebook, Line and Weibo accordingly. 

Why geo-targeting is the key to greater ROI

Geo-targeting is key to greater ROI as it offers a personalized customer experience, delivering ads, offers and shopping information to an overwhelming number of high-potential customers. The technology monetizes online social networks and offline location data to drive brand engagement and actual sales at the same time.

Throughout geo-targeting, businesses lure consumers in a highly targeted area rather than wasting money on people outside region. Consumers generally want ads customized to their specific location.

When consumers want to know more about a business, they expect to find them on the major social networks – Facebook, Instagram, Twitter. This boosts credibility and trust. Make choosing you easier by being visible and attainable.

With a location-based marketing platform, businesses have the power to build these custom audiences to achieve their goal to deliver the right message to precisely the right people at exactly the right time. A great geo-targeting campaign requires excellent creative and messaging. Without a relevant and engaging message, audience targeting may produce less impactful results.