Marketing – New Digital Noise https://newdigitalnoise.com Wed, 13 Mar 2024 16:05:24 +0000 en-US hourly 1 https://wordpress.org/?v=6.7.1 https://newdigitalnoise.com/wp-content/uploads/2022/06/cropped-web-Favicon-32x32.jpg Marketing – New Digital Noise https://newdigitalnoise.com 32 32 Which Marketing Strategies Will Thrive or Fade Away in 2024’s Digital World? https://newdigitalnoise.com/which-marketing-strategies-will-thrive-or-fade-away-in-2024s-digital-world/ https://newdigitalnoise.com/which-marketing-strategies-will-thrive-or-fade-away-in-2024s-digital-world/#respond Tue, 05 Mar 2024 14:39:05 +0000 https://newdigitalnoise.com/?p=28178 As we look ahead to 2024 and beyond, we’re faced with a burning question: what marketing strategies will thrive? The answer lies in the march of technology, especially the rise of artificial intelligence (AI), which could disrupt the status quo. The question is: Is your company equipped with the right strategies or are you sticking to the old ones that will soon be irrelevant? Let’s start finding answers by taking a closer look at some of the key trends that are reshaping the digital marketing landscape. Existing Marketing Services That Will Continue To Grow in 2024 and Beyond 1. Design, Strategy and Copywriting In the AI-driven digital arena, standing out is about rocking a unique design, crafting a killer strategy, and delivering slick copywriting. Design isn’t just about looking good anymore; it’s about creating a vibe. With AI, we’re talking custom visuals and user interfaces that don’t just attract eyeballs but invite users into a whole new world of interaction. But let’s not forget that even in the AI era, strategy is your roadmap. It’s what guides your brand through the digital jungle, making sure every move, from product launches to rebrands, hits the mark. And the secret sauce? Stellar...

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As we look ahead to 2024 and beyond, we’re faced with a burning question: what marketing strategies will thrive? The answer lies in the march of technology, especially the rise of artificial intelligence (AI), which could disrupt the status quo.

The question is: Is your company equipped with the right strategies or are you sticking to the old ones that will soon be irrelevant? Let’s start finding answers by taking a closer look at some of the key trends that are reshaping the digital marketing landscape.

Existing Marketing Services That Will Continue To Grow in 2024 and Beyond

1. Design, Strategy and Copywriting

In the AI-driven digital arena, standing out is about rocking a unique design, crafting a killer strategy, and delivering slick copywriting.

Design isn’t just about looking good anymore; it’s about creating a vibe. With AI, we’re talking custom visuals and user interfaces that don’t just attract eyeballs but invite users into a whole new world of interaction.

But let’s not forget that even in the AI era, strategy is your roadmap. It’s what guides your brand through the digital jungle, making sure every move, from product launches to rebrands, hits the mark.

And the secret sauce? Stellar copywriting. In an AI-dominated scene, words have the power to make or break connections. It’s all about crafting messages that resonate, from head-turning headlines to calls-to-action that actually get clicks.

So, even as AI reshapes the game, the core remains: design, strategy, and copywriting are the holy trinity, now turbocharged for a personalized, interactive brand experience that’s totally next-level.

2. Social Media Management: Building Relationships in the Digital Age

Social media isn’t just a platform; it’s a digital community where relationships are the currency. With billions of users around the globe, social media offers unparalleled opportunities for engagement and connection. But managing a social media presence isn’t just about posting content—it’s about building relationships.

Our team of social media experts is here to help you build and nurture a thriving community of brand advocates, engaging with your audience in meaningful ways that drive loyalty and trust. From content creation to community management, we’ll help you harness the power of social media to elevate your brand to new heights.

3. Web Development: Crafting Digital Experiences That Inspire

Your website is your digital storefront—a virtual representation of your brand that’s open 24/7, 365 days a year. So, why settle for anything less than extraordinary? In the bustling digital hub of Hong Kong, where competition is fierce, leveraging the website design services Hong Kong offers can set you apart.

From sleek designs to seamless functionality, web development plays a crucial role in shaping how customers perceive your brand online. However, building a website isn’t just about aesthetics—it’s about creating an experience. With website design services in Hong Kong like those we offer here at New Digital Noise, businesses can achieve intuitive navigation and fast load times, ensuring every aspect of their website is optimized for the user experience. This focus is what makes web development integral.

Whether you’re launching a new site or revamping an existing one, investing in web development with a focus on website UX design company Hong Kong is essential for success in today’s digital world. Ensuring your website reflects the quality and essence of your brand can significantly impact your online presence.

Emerging Trends That Will Shape The Future Of Marketing

virtual reality googles in office

The marketing scene in 2024 and beyond is gearing up for a radical shift, all thanks to the rise of Virtual Reality (VR) and Augmented Reality (AR).

With the introduction of Apple’s Vision Pro and the innovative efforts of AI solution companies in Hong Kong and across the globe, we’re witnessing a remarkable blending of virtual content seamlessly with the real world. This fresh take on tech, blurs the lines between what’s digital and what’s real, offering everyday folks mind-blowing experiences.

As VR and AR steal the spotlight, marketing’s about to get a makeover. Brands can now dazzle customers with virtual try-ons, interactive ads, and more. It’s a whole new world out there, and those who embrace these trends will rule the marketing game in 2024 and beyond.

Join the Digital Noise Revolution

In the ever-changing world of 2024’s digital marketing, being flexible is key. At New Digital Noise, we’ve been at this game for over two decades, mastering old-school tactics while diving headfirst into the new, like VR and AR.

Ready to ride this wave with us? Let’s create mind-blowing experiences together and shape the future of marketing. Contact our digital agency in Hong Kong and let’s rock the digital world together!

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Xiaohongshu Marketing: Winning Chinese Tourists and Engaging Gangpiao with Content Seeding and KOL Partnerships https://newdigitalnoise.com/xiaohongshu-marketing-winning-chinese-tourists-and-engaging-gangpiao-with-content-seeding-and-kol-partnerships/ https://newdigitalnoise.com/xiaohongshu-marketing-winning-chinese-tourists-and-engaging-gangpiao-with-content-seeding-and-kol-partnerships/#respond Fri, 26 Jan 2024 05:44:49 +0000 https://newdigitalnoise.com/?p=27901 Mainland Chinese travelers and the growing population of “Gangpiao (港漂)”, i.e. mainland ‘drifters’ who come to Hong Kong to work or study, present a major opportunity for Hong Kong businesses to tap into and capture sales. However, with competition fierce for attracting visitors, how can you ensure your brand stands out? The answer may lie within Xiaohongshu. As China’s leading social commerce platform, the “Little Red Book” connects over 260 million monthly active users with engaging content and great deals. In this article, we’ll first explore: Xiaohongshu’s massive mainland user demographics and behaviorsThe growing population of local Hong Kong Xiaohongshu users and “Gangpiao” Armed with these insights, we’ll then cover Xiaohongshu strategies like Xiaohongshu content seeding and Little Red Book KOL partnerships to pique interest from Chinese tourists and Gangpiao exploring Hong Kong. Cracking the Audience Profile: Xiaohongshu’s Young Influential Community To truly connect on Xiaohongshu, you need to understand who its users are. The app enjoys over 260 million monthly active users, primarily Gen Z and Millennials. Approximately 70% of this expansive community are female users actively seeking inspiration and recommendations. They also exhibit strong purchasing power, with nearly half based in thriving Tier 1-2 cities across China. Armed...

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Mainland Chinese travelers and the growing population of “Gangpiao (港漂)”, i.e. mainland ‘drifters’ who come to Hong Kong to work or study, present a major opportunity for Hong Kong businesses to tap into and capture sales. However, with competition fierce for attracting visitors, how can you ensure your brand stands out?

The answer may lie within Xiaohongshu. As China’s leading social commerce platform, the “Little Red Book” connects over 260 million monthly active users with engaging content and great deals. In this article, we’ll first explore:

Xiaohongshu’s massive mainland user demographics and behaviors
The growing population of local Hong Kong Xiaohongshu users and “Gangpiao”

Armed with these insights, we’ll then cover Xiaohongshu strategies like Xiaohongshu content seeding and Little Red Book KOL partnerships to pique interest from Chinese tourists and Gangpiao exploring Hong Kong.

Cracking the Audience Profile: Xiaohongshu’s Young Influential Community

To truly connect on Xiaohongshu, you need to understand who its users are. The app enjoys over 260 million monthly active users, primarily Gen Z and Millennials. Approximately 70% of this expansive community are female users actively seeking inspiration and recommendations.

They also exhibit strong purchasing power, with nearly half based in thriving Tier 1-2 cities across China. Armed with insider local knowledge and deep pockets, these urban users are always seeking fresh recommendations worth their spending.

Hong Kong Businesses Well-Positioned to Surf the Mainland Tourism Wave

With a staggering 23+ million mainland Chinese tourists visiting Hong Kong between January to November 2023, local businesses have a significant opportunity to tap into this influx. As Xiaohongshu is their go-to guidebook for travel and shopping inspiration, it’s the prime platform to market directly to these inbound Chinese tourists.

Leverage the opportunity of these socially connected explorers to deepen impressions of your brand and what makes Hong Kong a destination that continually captures their wanderlust. With an optimized Xiaohongshu presence, Hong Kong businesses are well-positioned to capture the tourism opportunity.

Reaching Gangpiao and Local Xiaohongshu Users Beyond Chinese Tourists

While inbound tourism presents huge opportunities, Xiaohongshu equally allows Hong Kong businesses to engage local Xiaohongshu communities. Already over 2 million people call the platform home in Hong Kong as it facilitates city discovery and trends.

A valuable subset within this homegrown crowd is “Gangpiao”—approximately 300K mainland drifters residing in the city long-term for study, work, or residence. As Hong Kong increasingly draws such border-blurring individuals, these digitally-driven decision-makers uniquely bridge cultures.

Constantly leveraging Xiaohongshu to uncover fresh neighborhoods, experiences, and go-to local brands, Gangpiao fuels discovery for their mainland networks too. By tailoring compelling content aligned with their interests, preferences, and lived-in local mindsets, Hong Kong businesses can seamlessly tap this growing gateway group, expanding their reach.

Leveraging Xiaohongshu Marketing to Engage Chinese Tourists and Gangpiao

To truly connect with both inbound Chinese tourists and resident Xiaohongshu users like Gangpiao, an integrated Xiaohongshu marketing strategy and Little Red Book KOL collaboration are key.

Inspiring Chinese Tourists’ Wanderlust through Xiaohongshu

With a lineup of major events priming Hong Kong’s 2024 calendar to stoke curiosity, local brands have a prime chance to welcome this valuable flow.

Hong Kong events and happenings in 2024 to attract tourists with Xiaohongshu marketing

Tip 1. Xiaohongshu content seeding through Xiaohongshu KOLs:

Partner with popular Xiaohongshu KOLs in the travel niche and provide Xiaohongshu content seeding products/experiences for them to create organic content about brands and Hong Kong destinations. This helps gain exposure to their large follower base.

Tip 2. Drive viral campaigns and generate leads:

Leverage Xiaohongshu to drive viral campaigns targeting Chinese tourists with promo codes. Generate leads and capture contacts from click traffic on contact forms, H5 pages, and landing pages for future re-targeting and conversion into leads and customers.

Engaging the Hong Kong Xiaohongshu Users, especially the Gangpiao

To effectively reach Hong Kong’s Xiaohongshu community, especially the valuable Gangpiao, consider the following strategies:

Tip 1. Partnerships with Chinese Gangpiao influencers:

Collaborate with Chinese influencers living in Hong Kong to promote your brand and offerings to the Gangpiao audience. Through Xiaohongshu content seeding, these Xiaohongshu KOC influencers can create content that resonates with their peers and provide authentic recommendations that drive engagement and conversions.

Tip 2. Tailored content about unique experiences and shopping opportunities:

Create content that highlights the unique experiences and shopping opportunities in Hong Kong, catering specifically to the interests and preferences of Gangpiao. This can include showcasing local hidden gems, insider shopping tips, and personalized recommendations that align with their aspirations as mainland drifters.

Elevate Your Sales Through Xiaohongshu Marketing with New Digital Noise

As China’s social commerce landscape evolves rapidly, staying ahead of shifting dynamics requires specialized knowledge and expertise. The New Digital Noise’ team understands Xiaohongshu’s nuances and how to optimize the platform effectively for brands.

Through proven experience in Xiaohongshu content marketing, collaborating with top Little Red Book KOLs, and executing innovative Xiaohongshu content seeding activations, we amplify visibility and trust in your brand on the app. Our customized solutions drive invaluable awareness, engagement, and real-world results.

Partner with our Xiaohongshu marketing strategists to navigate changes and tap into new opportunities. Leverage our insights that come from deep app analysis and a cultural understanding of Chinese consumer behavior. Unlock Xiaohongshu’s full potential for your business through our integrated solutions tailored to your goals. Contact us to discuss customized solutions optimized for your brand today.

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Cookieless Advertising in 2024: A Strategic Guide to Cookieless Marketing https://newdigitalnoise.com/cookieless-advertising-in-2024-a-strategic-guide-to-cookieless-marketing/ https://newdigitalnoise.com/cookieless-advertising-in-2024-a-strategic-guide-to-cookieless-marketing/#respond Tue, 19 Dec 2023 10:45:47 +0000 https://newdigitalnoise.com/?p=27829 In the fast-changing world of online ads, things are about to shift for Hong Kong brands as we say goodbye to something called third-party cookies. Let’s break down what this means for local brands, how it will affect them, and what they can do about it. The Challenges for Hong Kong Brands Hong Kong brands will face a few challenges when it comes to cookieless advertising. Practices like putting specific ads on places like Facebook and Instagram, which rely a lot on third-party cookies, will be impacted. It means that tracking what users do, getting new leads, and showing ads again to people based on their past actions will be trickier. Brands need to think about new ways to do these things When Will Cookieless Advertising Start in Hong Kong? The change to cookieless advertising in Hong Kong will happen around the same time it happens globally. Big companies like Google have set the year 2024 as the time to stop using third-party cookies. Hong Kong brands should get ready for these changes, as they are already starting. How can you prepare? Keep reading! Simple Strategies for Hong Kong Brands in a Cookieless Future So, what can Hong Kong brands...

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In the fast-changing world of online ads, things are about to shift for Hong Kong brands as we say goodbye to something called third-party cookies. Let’s break down what this means for local brands, how it will affect them, and what they can do about it.

The Challenges for Hong Kong Brands

Hong Kong brands will face a few challenges when it comes to cookieless advertising. Practices like putting specific ads on places like Facebook and Instagram, which rely a lot on third-party cookies, will be impacted.

It means that tracking what users do, getting new leads, and showing ads again to people based on their past actions will be trickier. Brands need to think about new ways to do these things

When Will Cookieless Advertising Start in Hong Kong?

The change to cookieless advertising in Hong Kong will happen around the same time it happens globally. Big companies like Google have set the year 2024 as the time to stop using third-party cookies.

Hong Kong brands should get ready for these changes, as they are already starting. How can you prepare? Keep reading!

Simple Strategies for Hong Kong Brands in a Cookieless Future

So, what can Hong Kong brands do now? Let’s talk about some simple ways to make their advertising strategies stronger without using cookies:

1. Enhance First-Party Data Collection

Give some love to first-party data—it’s directly collected from your users and fully complies with privacy regulations. Gather this data from touchpoints like website interactions, app usage, customer surveys, or CRM. Utilize it to personalize ads and create a more impactful customer experience. Consider refining analytics on your website, optimizing subscription forms, or improving CRM processes for better data.

2. Strengthen Contextual Advertising

Contextual advertising is a shift from the traditional way of showing ads based on user profiles or past actions. Instead, it involves displaying ads based on the specific content that users are currently viewing. Think of it like putting up a billboard for hiking gear along a mountain trail—reaching people where their interests are at that moment. As we move into a cookieless future, Hong Kong brands are encouraged to sharpen their contextual advertising strategies. This means understanding what their audience is interested in, the kind of content they’re consuming, and where they usually spend their time online. By doing this, brands can effectively target their audience without relying on tracking their past behavior.

3. Send Emails and Build Communities

Without the usual way of using cookies, Hong Kong brands can try things like sending emails and creating online communities. These ways help brands directly connect with people and build relationships based on shared interests. Brands can think about using email marketing tools and creating online spaces where their audience can join and interact.

4. Embrace Google Privacy Sandbox

Don’t forget about Google’s Privacy Sandbox. While the details are still evolving, Google is working on setting standards that protect user privacy while still allowing for personalized ads. One notable feature is FLoC, which groups users with similar interests, ensuring anonymity while enabling effective targeting. It’s crucial for Hong Kong brands to keep an eye on the developments in this Privacy Sandbox as it evolves. Being ready to adapt to new opportunities that arise from these changes will be key to staying ahead in the ever-changing digital landscape.

In Conclusion

In conclusion, as privacy rules change, it’s important to look ahead in digital marketing. By partnering with New Digital Noise, you can get advanced solutions and strategies to future-proof your business. With over 20 years of expertise, New Digital Noise knows how to handle these challenges in technology and advertising, making sure your brand not only survives but does well in the digital world.

Interested in learning more? Contact us today for a free consultation!

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How AI Chatbots Transform Customer Experience https://newdigitalnoise.com/how-ai-chatbots-transform-customer-experience/ https://newdigitalnoise.com/how-ai-chatbots-transform-customer-experience/#respond Thu, 27 Feb 2020 11:12:04 +0000 https://newdigitalnoise.ndnsocial.com.hk/?p=4221 The post How AI Chatbots Transform Customer Experience appeared first on New Digital Noise.

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Artificial Intelligence is one of the most popular emerging technologies. AI chatbots are transforming the customer experience in unexpected ways. In this article, you will learn how chatbots enhance customer experience and key benefits of using chatbots for your business.

How AI chatbots interact with customers

Artificial Intelligence is one of the most popular emerging technologies. It’s changing the business dynamics in a lot of ways and one such way is by enhancing the customer interactions. We have AI-driven chatbots that are transforming the customer experience and helping us unfold the newer business opportunities. An ideally perfect chatbot delivers a seamless customer experience in which users can’t tell if they are talking to a machine or a real human being. But before we move ahead and discuss the ways in which chatbots are transforming the user experience, let’s first try to understand what a chatbot is.

A chatbot is an AI-based software that communicates with humans through a live chat interface. This interaction can take place through platforms such as Slack, Skype, WhatsApp, a brand’s website or app, Facebook Messenger, and even Alexa.

Simple chatbots are capable of scanning the keywords from a customer’s inquiry and deliver pre-packaged answers. While on the other hand, advanced chatbots that are powered by artificial intelligence (AI) and machine learning (ML) use natural language processing and can create responses and conversations that are more complex. AI chatbots are more flexible than simple chatbots while speaking to the customers and when the human doesn’t give the exact message they have been programmed for. Instead, they keep learning from the conversations they have with the users to help customers with their queries.

AI-powered chatbots can tap into customer information and provide personalized experiences as they are better integrated with the CMS and CRM platforms underpinning a brand’s online presence. But how do they actually enhance the customer experience? Here are some of the most popular ways in which AI-powered chatbots are transforming the customer experience and providing customer satisfaction.

AI chatbots enhance customer experience

  1. Seamless live chat:
    chatbot2 1
    Customers can easily engage with chatbots in a similar way as they do with live customer support employees in an online conversation. Most of the chatbots follow natural language processing methods that allow them to analyse the questions asked by the customers and answer to them accordingly, meeting the needs of the client. Chatbots can easily be integrated with a company’s website or mobile application for better results.
  2. Analysing customer data and insights: A chatbot can pop up on any product page that offers additional information about your services to boost the sales and purchasing process. They can also provide customers with product recommendations by analysing user behaviour. They keep a track of customers’ shopping history, modes of payment, etc and uses them to offer a better and enhanced customer experience.
  3. Chatbots make friends and build relationships: Most of the companies believe that it would have helped in transforming the customer experience if their agents had more time to make outbound and proactive contact with their customers. Well! Chatbots can help in revolutionising the way brands stay in touch with their customers. Be it a simple email or a birthday text, or just taking friendly feedback about your services from the customer, chatbots can jazz it all. And as chatbots don’t have human empathy, they don’t have bad days or get frustrated from regular client queries which helps them provide a smooth customer experience.
  4. Personalizing the customer experience: Chatbots are exceptionally well at collecting customer data from support interactions. After all, it’s the computer software powered by AI and machine learning that is doing the work. It helps the live support agents to personalize their interactions with customers by making use of this information. Chatbots work as virtual assistants that can easily feed customer data to the customer support agent in real-time, facilitating the agent to give the customers good information and solutions based on their current needs as well as past interactions with the company.
  5. 24/7 customer service:
    Unlike your human workforce designated for live chat support that needs some rest, chatbots can work 24*7. Customers’ needs can arise outside of business hours during which your staff members won’t be available at their service but the customers need a way to seek out answers to their vital questions. A chatbot could be your saviour in those cases as it can answer to customer queries irrespective of the time so that your customers don’t have to wait for a response from a voicemail or email message.
  6. Automated operations: Most of the operations such as customer support and in-store experience can be automated with the help of chatbots powered by AI. They can send timely notifications to customers about your product updates or new features. Using chatbots, we can implement smart shelves and they can help in inventory control as well. Automating your customer experience not only reduces the chances of errors caused by human intervention but also reduces the cost. Hence, chatbots are an ideal way to transform customer experience in a cost-effective manner.

Benefits of AI chatbots for businesses

chatbot3 1

There is a lot of benefits offered by the chatbots driven by artificial intelligence and machine learning. They help businesses transform their identity by enhancing the customer experience.  A chatbot is an ideal choice for you as:

  1. It provides you with a global goal and reach along with an actively growing base of customers.
  2. It offers support across multiple channels such as website, in-app, on social media, and several other platforms.
  3. It facilitates you with a 24*7 customer support team with high efficiency.
  4. The usage of AI chatbots helps you reduce your customer service costs and find more efficient ways of scaling your customers.

 

It is evident from many studies and reports that modern customers want quick, frictionless solutions to their problems and instant answers to their questions. They don’t like to wait at all. Also, in a world where people have only been using phones for customer support, it is hard to adapt to AI chatbots. But there is a growing need and demand for smart and efficient solutions, just like AI chatbots. They come with a lot of advantages and bring new opportunities to transform your business. Hence, to stay in the competition, it is necessary to change and adapt as per the customer behaviour. Drop us email at info@ndngroup.com to learn how our AI-powered chatbot solutions fit your business needs.

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Boundless Potential: Mobile Video Marketing https://newdigitalnoise.com/mobile-video-marketing/ https://newdigitalnoise.com/mobile-video-marketing/#respond Tue, 08 Oct 2019 14:38:59 +0000 https://newdigitalnoise.ndnsocial.com.hk/?p=3892 The post Boundless Potential: Mobile Video Marketing appeared first on New Digital Noise.

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Is mobile video marketing a force to be reckoned with? You bet!

Back in 2015, UK adults on average spent 15 minutes on mobile video daily.  The figure is predicted to surge to 58 minutes by 2021, according to eMarketer.

A recent study commissioned by Facebook Marketing Science found that mobile video ads drew attention faster and were watched for longer, in comparison to static ads on Facebook. Meanwhile, Instagram internal data from June 2017 showed that people spent 80% more time in just a year watching videos on Instagram.

Video opportunities across Facebook family

The four major avenues for video-advertising are stories, feed, out-stream, and in-stream. The first three are fantastic for advertisers with quick, fun and engaging videos; while in-stream is ideal for those with longer ad videos or complex messages to convey.

Breaking common myths

Myth 1: Video doesn’t work for direct response

Having both static image and video in the same campaign is actually more effective for direct response and brings in more conversions than image-only or video-only campaigns, according to FBIQ.

Myth 2: The same ad can be used on TV and Facebook

Ads adapted to mobile delivered better results in terms of viewing time and aided

recall, compared to traditional narratives, a research by FBIQ showed.

Myth 3: Video on TV engages audience better

While people may spend more time overall watching video on TV than on mobile, viewers are more engaged, excited and inspired watching video on mobile, a research commissioned by Facebook indicated.

Myth 4: Facebook is only for the young ones

According to eMarketer, in the UK, there are 5.7m Facebook users aged 45-54, compared to 4.4m aged 18-24 in 2019. In fact, the 65+ age group is seen to grow the fastest in the coming five years.

Myth 5: Video is not long enough for financial services advertising

Simple solution: sequenced video delivery  It drives brand metrics and brings across messages in a structured manner.

Mobile video marketing is now one of the most effective tools to promote businesses. If you haven’t explored this area yet, well, it’s time to start!

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Facebook Streamlines Campaign Creation And Management https://newdigitalnoise.com/facebook-streamlines-campaign-creation-and-management/ https://newdigitalnoise.com/facebook-streamlines-campaign-creation-and-management/#respond Tue, 08 Oct 2019 14:31:50 +0000 https://newdigitalnoise.ndnsocial.com.hk/?p=3888 The post Facebook Streamlines Campaign Creation And Management appeared first on New Digital Noise.

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Earlier this year, Facebook announced changes to its Ads Manager and Business Manager to improve user experience. These changes include:

Simpler design

A more streamlined and cleaner Ads Manager interface has been introduced. Its simplified navigation features allow more space to manage ads and promote tools that help gauge ad performance.

Copy & paste functionality and auto-naming

Advertisers are given more flexibility when creating ads with the launch of a copy and paste functionality. An auto-naming feature has also been added for businesses to customize their ads in a much shorter time.

Adding new clients made easy

Business Manager has been updated to allow agencies to activate their clients’ campaigns more efficiently. These updates include a streamlined process for agencies to add new clients, making it easier to manage clients’ historical reporting, as well as to assign and organize assets within a Business Manager account.

Over the past month, Facebook has also updated page posts and ads on mobile to provide a more consistent look across the Facebook’s family of apps and longer term value for its clients. These updates include:

These updates include:

visible primary text being shortened from 3 to 7 lines, with a prompt at the end to read remaining text.

maximum media height being revised from a 2:3 to 4:5 aspect ratio for photos and videos.

As part of its continuous efforts to refine targeting options, Facebook has removed targeting options that are outdated or had not been popular among businesses.  For instance, options associated with older song titles, albums or games are no longer available. The aim is to make it easier for advertisers to identify and take advantage of the right targeting options. In the meantime, guidance is available to those who are looking for options that have been removed.

With Facebook always evolving to deliver the best user experience and products, advertisers can simply kick back, relax, and quite literally, let Facebook do their work! Share with us your thoughts about the latest updates.

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Customized Campaign to Promote Healthy Eating Cultures https://newdigitalnoise.com/customized-campaign-to-promote-healthy-eating-cultures/ https://newdigitalnoise.com/customized-campaign-to-promote-healthy-eating-cultures/#respond Tue, 03 Sep 2019 11:43:15 +0000 https://newdigitalnoise.ndnsocial.com.hk/?p=3826 The post Customized Campaign to Promote Healthy Eating Cultures appeared first on New Digital Noise.

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In June 2019, Facebook IQ released a study about consumers’ engagement with food-related social media posts across 9 countries. The results reveal the tendency of turning to mobile devices and social platforms for exploring eating options.

In July, we pulled off a social media campaign for Fete-Up, a Singapore-inspired healthy takeaway to build brand awareness and promote eating cultures in a fast-paced city.

Fete Up aims to offer healthy and well-balanced meals that are both tasty and reasonably priced, available in-store and via delivery. The eatery targets office workers and individuals who are health-conscious, yet hard to find time to prepare balanced meals at home.

Based on the brand vision and target audience, we’ve adopted “Right food, right away” as the core campaign idea⁠ — to enjoy healthy food delivered right to your doorsteps. Our campaign is tailored to achieve four key objectives:

1.Raise brand awareness

2.Promote healthy eating cultures

3.Boost sales in physical stores

4.Drive online sales and traffic to their website

We believe quality content is all about being informative, relevant, sharable and actionable. With this consideration in mind, we’ve suggested four core pillars revolving around:

1.Fetebox unwrapped: Menu promotion by showcasing nutrition facts

2.Healthy secrets: Informative health tips to raise awareness on balanced diets

3.Eat Well, Live Well: Engaging, sharable food quotes that speaks the brand vision

4.Deliver Right Away: Practical information on how customers can order to drive sales

Successful content marketing fulfils the needs of both business and customers: drive revenue and deliver relevant, engaging messages. This begins with industry-focused research and understanding about the company, products and clearly-defined target audience. Want to know more about content marketing and its myriads of rules and tricks? Speak to our specialists to maximize your business potentials.

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Power Up E-commerce with WeChat Mini Programs https://newdigitalnoise.com/powerup-ecommerce-with-wechat-mini-programs/ https://newdigitalnoise.com/powerup-ecommerce-with-wechat-mini-programs/#respond Tue, 03 Sep 2019 11:40:27 +0000 https://newdigitalnoise.ndnsocial.com.hk/?p=3822 The post Power Up E-commerce with WeChat Mini Programs appeared first on New Digital Noise.

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Moving beyond social networking, WeChat has transformed itself into an enclosed, all-in-one platform with the new function ⁠— WeChat Mini Program. It takes pride in enhanced features ranging from e-commerce, games and news within the social networking app. In July 2019, we’ve expanded payment gateways for AJ Hackett, a bungee pioneer based in New Zealand with this build-in function.

Traditionally, WeChat official account is a business platform dedicated for content marketing only, while payment requests would be directed to external websites. With this mini-program embedded in our client’s account, users can now purchase admission tickets directly within the app while browsing creative content. In other words, we’ve achieved content marketing and e-commerce in one single platform. This equates to elevated customer experience and extra revenue to the business.

More about WeChat Mini Program

WeChat Mini Programs are considered to be “sub-applications” operating within WeChat, allowing access to web apps without the need to leave the main app.

The mini-programs can serve four main purposes, including e-commerce, utility, mini-games and news. More advanced features are available such as geolocation, task management, coupon redemption, etc.

The Main Benefits of Mini Programs for businesses

-Massive user base

As announced on 15 May 2019, WeChat Monthly Active Users in Q1 2019 has exceeded 1.1 billion

-Less expensive than traditional apps

Mini programs cost less to develop due to its reduced size and complexity. It also runs smoother and faster.

-Easy access to various functionalities

Users gain quick access via multiple entry points without prior installation, such as scanning QR code, direct message or searching nearby programs.

WeChat Mini Programs have almost limitless potentialConnect with us to find out more about how WeChat Mini Program can benefit your business today!

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Facebook Curbing Sensational Health Claims https://newdigitalnoise.com/facebook-curbing-sensational-health-claims/ https://newdigitalnoise.com/facebook-curbing-sensational-health-claims/#respond Tue, 03 Sep 2019 11:38:58 +0000 https://newdigitalnoise.ndnsocial.com.hk/?p=3820 The post Facebook Curbing Sensational Health Claims appeared first on New Digital Noise.

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Facebook announced on 02 July 2019 that it has changed its ranking algorithm in an attempt to curb “sensational health claims.

“In our ongoing efforts to improve the quality of information in News Feed, we consider ranking changes based on how they affect people, publishers and our community as a whole. We know that people don’t like posts that are sensational or spammy, and misleading health content is particularly bad for our community.” the announcement said, explaining the reason behind the move.

Facebook said the updates were designed to minimize the number of posts with misleading health claims, as well as posts that seek to promote sales of products or services based on health-related claims, e.g. pills that claim to contribute to weight loss.

Facebook implements this by predicting which posts are likely to contain health misinformation or solicitation based on phrases frequently used in such posts, and placing these posts lower in News Feed.

The announcement came only a week after an investigative report by The Wall Street Journal, which showed that Facebook and YouTube were inundated with false health claims.

One such claim is treating cancer with baking soda by a salesperson named Robert O. Young, who was convicted in 2016 in the US for practicing medicine without a license. Young got back on Facebook weeks after getting out of prison towards the end of 2017.  According to The Wall Street Journal, back in 2012, a cancer patient flew from the UK to the US to seek treatment from Young. After 12 weeks of treatments comprising baking soda injections and low acid foods which came to a total cost of USD 70,000, the patient passed away. Young now has a number of Facebook pages through which he and his affiliate sell products and services both nationally and internationally.

It should be noted that Facebook is not removing these posts or pages that are repeatedly posting health misinformation. In other words, while the ranking updates make it harder for these posts to reach their target readers, such misinformation is certainly still out there.

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The Latest Social Media Creative Ad Tools https://newdigitalnoise.com/latest-social-media-creative-ad-tools/ https://newdigitalnoise.com/latest-social-media-creative-ad-tools/#respond Tue, 03 Sep 2019 11:36:02 +0000 https://newdigitalnoise.ndnsocial.com.hk/?p=3818 The post The Latest Social Media Creative Ad Tools appeared first on New Digital Noise.

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If you advertise on Facebook and Instagram, it’s time to update yourself with some of the latest creative tools.

Video creation

In Facebook’s Video Creation Kit, you will now have even more visually-engaging templates to choose from.

What’s more, seasonal stickers and templates are now available in the Effects tab to help “freshen up” your ads. Your ads will never be “the same old thing all year round” anymore!

Meanwhile, 20 new font options have been introduced, making it easier to add text overlays that tie in with your brand guidelines better.

Ever felt “trapped” working on a video because the moment you start, you can’t step away as you don’t want to lose all your work?  The Video Creation Kit has made it possible to save drafts of videos, so you can work on your video whenever you have a moment and pick up exactly where you left off later on.

Video editing

Ads Manager allows selection of an aspect ratio  (4:5, 2:3, 9:16, 1:1 or 16:9) to crop your video according to requirements of different placements (Facebook, Instagram, Messenger or Audience Network).

Similarly, you can trim the duration of a video for different platforms as well.

Dynamic ads

Whether you’re selling products, hotels, flights or vehicles, a dynamic ad might just work for you. Available in single-image, carousel and collection format, dynamic ads can be used across Facebook, Instagram, Audience Network and Messenger.

Branded content ads

Advertisers can now promote branded content posts as feed ads, reaching a wider audience. “Paid partnership with” along with the brand name will appear to ensure ads transparency.

ThruPlay

Available for Facebook, Instagram and Audience Network, ThruPlay allows advertisers to pay only when ads are played to completion or for at least 15 seconds. Optimize your video ad campaign for ThruPlay, and Facebook will deliver it to users that are likely to watch 15 seconds or the whole video.

Let your creativity run amok and have fun experimenting with these creative tools!

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